Does this allow me to use any Stripe Order form or system and put sales data in Infusionsoft?

Yes. Use your own checkout order forms that are hooked up with Stripe, or use Stripe's own gorgeous mobile responsive popup forms. All that order information will make its way into Infusionsoft.

What all information do you send over to Infusionsoft?

Here's a list:

• The customer information (Name, Address, Email, Telephone Number - whatever you collected in the transaction
• Order Total Amount & The Line Items
• Product information from the order into Infusionsoft
• Coupon codes that were applied on the order (if any)

But I don't sell Products on Stripe... I only get transaction data from my other systems..

That's fine. We'll bring over the Customer information and the Order details, sans products. Whatever actionable data is there, we'll fetch it into Infusionsoft.

Does this allow me to use Infusionsoft Order Forms for the transactions?

Nope, You need to use either your own order forms or Stripes order forms. Or, you could simply use Nexus Merchants - Merchant Connector For Infusionsoft

Does this store the credit card details in Infusionsoft?

No

Can I kickstart automation inside of Infusionsoft?

Yes. We'll let you define which Tags should trigger for which product. There are also universal Tags added whenever order information is brought in from Stripe.

How quickly do the orders come into Infusionsoft?

We listen to Stripe's webhooks. Once a charge has been triggered we'll process that as fast as possible. On a normal day: less than a minute.

This is awesome, but I need it to ______________, can you add that on?

If it's reasonable and serves our other customers, YES! Let us know what else you'd like to see and we can determine if this is a general roll out or a specific need that we would need to scope and invoice yo for.

Are there any contracts? What if I want to cancel?

There are no contracts or obligations. Email us at support@nexusmerchants.com and we will cancel your subscription if you do not need the product any more.

What about my old transactions in Stripe? Are they going to go into my Infusionsoft, mess up my reporting and send out a bunch of crazy emails?

No. The importer ignores all orders prior the moment you activate the importer for the first time. If you need to import older transactions, talk to us.

None of my questions are addressed inside this FAQ section

Please email support@nexusmerchants.com with your questions so we can get you answers. Also, if you look in the bottom right corner of the screen, there is a chat box. Feel free to ask your questions there.